Frequently asked questions
I am selling my car without a MOT, will you still buy it?
Yes, we will consider buying cars with no MOT. If they require work we will just take this into account on our valuation.
I am selling my car but it is Left Hand Drive, are you still interested?
Yes, we are interested, just give us a call for a quotation.
I’ve lost my V5 registration document, can I still sell my car?
You must have this document to be able to sell your car to us. Apply for a new one by completing a V62; http://www.direct.gov.uk/en/Diol1/DoItOnline/DG_4017825 or pick up one at the post office. It must be registered in your name and at your address.
I’ve been offered more money by a car dealer to part exchange my car. Can you offer the same?
There may be a very big margin in the car they are selling you. By offsetting some of this against the valuation of your part exchange may make you feel like you are getting a good deal. It is however just false economy, it’s better to have the cash and make a deal yourself and know where you stand.
I’ve been offered £2,000 part exchange allowance for my used car against a new vehicle with the Governments new scheme. What do you think I should do?
At the moment everyone knows because of the ailing new car industry you can get a good discount on a new car, why accept £2,000 part exchange allowance for a car when you could probably get a discount approaching this figure anyway. This leaves you free to sell your car elsewhere.
This is not to mention the immediate loss involved in buying a brand new car.
I have outstanding finance, can I sell my car to you?
There are two options available to you;
You can settle your finance directly with your finance company – we will require written confirmation from your finance company that they have received full cleared payment when we collect your car.
We can settle it for you – you will need to contact your finance company to obtain a settlement figure – which we will simply deduct from the valuation of your car and pay on your behalf – data protection laws require that you obtain the settlement figure- we require this in writing from the finance company.
NB – If you owe more than the sale price of your car to the finance company – you will need to pay the balance prior to us collecting the car – we will require written confirmation of this from your finance company when we collect your car.
I want someone to buy my car but it needs an engine, are you still interested?
Yes, we will consider buying all types of non runners.
The bodywork on my car has lots of marks, dents and scratches, can I still sell my car to you?
Yes, we will consider buying cars with all degrees bodywork damage.
Do you buy imports?
Yes, but bear in mind that their valuations will be different to equivalent non-import.
How does your valuation system work?
We use many sources including guides & auction prices. Most importantly we use our experience of the current market conditions. You may be surprised what differences there are in opinion on valuations. Please remember to give us a call, you never know.
Will I get my money straight away?
Funds are always available and we try for a 24 hour turnaround service. You will get your money when we collect your car.